Privacy Policy

Rodos AI Labs Corp. Last Updated: March 20, 2026

1. Introduction

Rodos AI Labs Corp. ("Rodos AI," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at rodos.ai (the "Site"), use our AI chat assistant, or engage with our services.

Please read this Privacy Policy carefully. By using the Site, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide Directly

• Contact information: Name, email address, company name, job title, and phone number when you contact us through the chat assistant, email, or booking forms.
• Chat conversations: Messages you exchange with our AI chat assistant on the Site.
• Engagement information: Information you provide during scoping calls, diagnostic engagements, or other service interactions, including details about your technology stack, team structure, and business operations.

2.2 Information Collected Automatically

When you visit the Site, we may automatically collect certain information, including:

• Device and browser information: IP address, browser type and version, operating system, device type, and screen resolution.
• Usage data: Pages visited, time spent on pages, links clicked, referring URL, and general interaction patterns with the Site.
• Cookies and similar technologies: See Section 7 (Cookie Policy) below.

2.3 Information from Third-Party Services

We may receive information about you from third-party services we use for analytics, advertising, or business operations, including web analytics platforms and scheduling tools.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve the Site: Operating, maintaining, and improving the Site and AI chat assistant.
• To communicate with you: Responding to your inquiries, scheduling calls, and following up on your interest in our services.
• To provide our services: Delivering diagnostic, automation, and advisory services as agreed in engagement contracts.
• To analyze and improve: Understanding how visitors use the Site to improve user experience, content, and functionality.
• To protect our business: Detecting, preventing, and addressing fraud, abuse, security risks, and technical issues.
• To comply with legal obligations: Meeting applicable legal, regulatory, or contractual requirements.

We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, email delivery, scheduling, and customer relationship management. These providers are contractually obligated to use your information only to perform services for us and to protect your information.
• AI service providers: Our chat assistant is powered by third-party AI infrastructure. Chat conversations may be processed by these providers to generate responses. We select providers with strong data protection practices.
• Legal requirements: We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers: If Rodos AI is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you of any such change by posting a notice on the Site.

5. Client Engagement Data

When clients engage Rodos AI for diagnostic or automation services, we access client systems (repositories, CI/CD pipelines, monitoring tools, ticketing systems, and other infrastructure) as authorized under the applicable engagement agreement.

• Client system data is governed by the Master Services Agreement (MSA) or Statement of Work (SOW) executed between Rodos AI and the client, not by this Privacy Policy.
• We access client systems only to the extent necessary to perform the agreed services.
• We do not use client data from one engagement to benefit other clients without explicit authorization.
• Client data handling, retention, and security obligations are defined in the applicable engagement agreement and any associated Data Processing Agreement (DPA).

This Privacy Policy applies to information collected through the Site and chat assistant, not to client engagement data, which is governed separately.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

• Chat conversations: Retained for up to 12 months for service improvement purposes, then deleted or anonymized.
• Contact information: Retained for the duration of our business relationship and for up to 24 months after last contact for follow-up purposes. You may request deletion at any time.
• Usage and analytics data: Retained in aggregated or anonymized form indefinitely for analytical purposes.

7. Cookie Policy

7.1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help the website recognize your device and remember certain information about your visit.

7.2 Cookies We Use

• Strictly necessary cookies: Required for the Site to function. These cannot be disabled. They include cookies for session management and security.
• Analytics cookies: Help us understand how visitors interact with the Site by collecting and reporting information anonymously. We use these to improve the Site's performance and user experience.
• Functional cookies: Enable enhanced functionality and personalization, such as remembering your preferences for the chat assistant.

7.3 Third-Party Cookies

We may use third-party services (such as analytics and scheduling tools) that set their own cookies. We do not control these cookies. Please refer to the respective third-party privacy policies for more information.

7.4 Managing Cookies

Most browsers allow you to manage cookie preferences through their settings. You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. Note that disabling cookies may affect the functionality of the Site.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Opt-out: Opt out of marketing communications at any time by contacting us or using the unsubscribe mechanism in any marketing email.
• Data portability: Request a copy of your data in a structured, commonly used, machine-readable format.
• Restriction: Request restriction of processing of your personal information under certain circumstances.
• Objection: Object to processing of your personal information under certain circumstances.

To exercise any of these rights, contact us at hello@rodos.ai. We will respond to your request within 30 days.

9. For European Economic Area (EEA) and UK Residents

If you are located in the EEA or UK, the following additional provisions apply:

• Legal basis for processing: We process your personal information based on: (a) your consent; (b) the necessity to perform a contract with you or take steps at your request prior to entering a contract; (c) our legitimate business interests (such as improving our services and Site); or (d) compliance with legal obligations.
• International transfers: Your information may be transferred to and processed in the United States, where our servers and offices are located. We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy and applicable law.
• Supervisory authority: You have the right to lodge a complaint with a supervisory authority in the EU member state of your habitual residence, place of work, or place of the alleged infringement.

10. For California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purpose for collection, and the categories of third parties with whom we share it.
• Right to delete: You may request deletion of personal information we have collected from you, subject to certain exceptions.
• Right to opt-out of sale: We do not sell your personal information. If this changes, we will provide a "Do Not Sell My Personal Information" link on the Site.
• Non-discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To exercise your rights, contact us at hello@rodos.ai.

11. Children's Privacy

The Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information promptly. If you believe we have collected information from a child under 16, please contact us at hello@rodos.ai.

12. Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

13. Third-Party Links

The Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the Site after the posting of changes constitutes your acceptance of such changes.

15. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

Rodos AI Labs Corp. Email: hello@rodos.ai